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Support

Stuck on something? Here's how to reach us.

Email

General help: support@roundmate.app
Legal & privacy: legal@roundmate.app

We aim to reply within 2 business days.

Frequently asked

How do I open a round?

On the Home tab, tap one of the six glass tiles. Your round fills, then drains over 30 minutes. Friends see it in their rail and can tap to clink.

Can I keep a round open longer than 30 minutes?

No — by design. The round is meant to capture the moment you're in, not the whole night. When it expires it disappears for everyone. You can open another one right after.

Who can see my round?

Only friends you've explicitly added. Roundmate has no public feed. After 30 minutes the round and its location are deleted.

How do I clink a friend?

When a friend has a round open, their glass appears in the live rail on your Home tab. Tap it — that's a clink. They feel a soft buzz, and you both build a streak.

Does my tasting journal sync to friends?

No. The journal in your Profile is private. Only you see your notes, ratings, and glass collection.

How do I delete my account?

Open Roundmate and go to Settings → Account → Delete account. If you cannot access the app, follow the steps on our account deletion page.

What data does Roundmate collect?

Your email, the rounds you open while they're live (deleted after 30 minutes), private journal entries, optional foreground location, private round photos, notification tokens, and stability diagnostics. See the full Privacy Policy.

Is Roundmate 21+ only?

Yes. You must be of legal drinking age in your country. The app age-gates on first launch.

I'm having a bug — what do I send?

Email support@roundmate.app with: device model, operating-system version, app version (Profile → bottom), and a quick description of what you tapped and what happened. Screenshots help.

Responsible drinking — help is available